Order CSAT Answer

FieldTypeDescription
order_idstringAbbiamo uuid generated when order is created
order_numberstringThe same value of order_number input field in Create Order V2 endpoint
order_typestringThe same value of type input field in Create Order V2 endpoint
invoice_numberstringThe same value of invoice_number input field in Create Order V2 endpoint
access_keystring
invoice_created_timestampstring
seller_identifierstringThe same value of seller_identifier input field in Create Order V2 endpoint
seller_document_numberstringValue of the registered document number from seller when created
seller_trading_namestringValue of the registered trading name from seller when created
external_order_idstringThe same value of external_id input field in Create Order V2 endpoint
event_typestring("ORDER_CSAT_ANSWER")
trackingstring(length: 7)Abbiamo tracking generated
timestampintegerTimestamp when Abbiamo triggered the event
event_atISOStringTimestamp (ISOString format) of when the event happened
customer_namestringThe same value of customer.name input field in Create Order V2 endpoint
customer_phonestringThe same value of customer.phone input field in Create Order V2 endpoint
customer_emailstringThe same value of customer.email input field in Create Order V2 endpoint
customer_delivery_experience_ratinginteger
customer_feedback_commentstring
{
  "customer_delivery_experience_rating": 10,
  "customer_feedback_comment": "Testeeeeeee",
  "order_id": "xxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxx",
  "order_number": "123456789",
  "order_type": "DELIVERY",
  "invoice_number": "xxxxxxxxxx",
  "access_key": "xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx",
  "invoice_created_timestamp": "2023-01-09T13:43:21.000Z",
  "seller_identifier": "1234569191",
  "seller_document_number": "1234569191",
  "seller_trading_name": "Go Go Salads",
  "external_order_id":"1892831",
  "event_type":"ORDER_CSAT_ANSWER",
  "tracking": "a7g92yd",
  "timestamp": 1661280476296,
  "event_at": "2023-01-10T10:18:44.000Z",
  "customer_name": "John Doe",
  "customer_phone": "21999999999",
  "customer_email": "[email protected]"
}